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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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greenman helen

February 20, 2026

5  out of  5
rating by greenman helen
"Great service and Thank You"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Phillip Cook’s Team here in Milan . "
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Mary Ann Kirt Music

January 6, 2026

5  out of  5
rating by Mary Ann Kirt Music
"I Highly recommend Phillip Cook as your State Farm Insurance Agent. He has a great approach to what ones Insurance needs are whether its Insurance for your Car, Home and Life Insurance!"
We responded:
"Thank you so much for the great review Mary Ann!"
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Barbara Berendt

October 30, 2025

5  out of  5
rating by Barbara Berendt
"Helpful, knowledgeable and friendly. I like working with the Cook Group"
We responded:
"Thank you so much, Barbara. We appreciate you insuring with us! "
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Lazor Delirious

October 8, 2025

5  out of  5
rating by Lazor Delirious
"Awesome service, very reliable and overall the best agency I can ever ask for any help for any reason. Statefarm is the best thank you guys."
We responded:
"Thank you so much! "
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Xodexa

August 7, 2025

5  out of  5
rating by Xodexa
"LOVE LOVE LOVE These guys! They do care about getting you the coverage you need at a reasonable price. Kristina has been our go to person. She always makes sure I am satisfied with their service and goes above and beyond to make sure I have my paperwork and I am covered! Highly recommend them!"
We responded:
"Thank you for trusting out office with your insurance needs, and for the great review! "
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Violent Violet

July 11, 2025

5  out of  5
rating by Violent Violet
"Absolutely the BEST insurance agency you can work with!!!! Kristina is such a wonderful person and has helped me every step of the way with the insurance process, and has made everything very easily understandable. I would 100% recommend everyone to Kristina!!!"
We responded:
"Thank you so much Violet! "
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Sandy Riley

July 3, 2025

5  out of  5
rating by Sandy Riley
"What a great experience working with this agency. The service was friendly, fast and answered all my questions."
We responded:
"Thank you so much Sandy. We appreciate the opportunity to help you with your insurance needs. "
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Barbara Gurk

June 19, 2025

5  out of  5
rating by Barbara Gurk
"Vary friendly and helpful and it is nice to be able to speak face to face and get personal service."
We responded:
"Thank you so much Barbara!"
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Karen Moore

May 15, 2025

5  out of  5
rating by Karen Moore
"I texted the office with a question and they responded quickly and fully answered my question. They are great people."
We responded:
"Thank you Karen! "
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David Peterson

April 9, 2025

5  out of  5
rating by David Peterson
"She is always on top of things; and when I have missed getting a payment on time, her reminders are aIways polite and friendly.

And she is available to answer questions regarding my accounts and promptly responds."
We responded:
"Thank you for the review Mr. Peterson! "
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Reda Sabo

March 14, 2025

5  out of  5
rating by Reda Sabo
"Kristina was so helpful and patient. I appreciated her taking the time to answer all my questions. She is super knowledgeable in this field and will probably save you money too."
We responded:
"Thank you so much! "
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Lily Miller

February 17, 2025

5  out of  5
rating by Lily Miller
"Christina was amazing at talking me through all my options and getting me the best rate for my car insurance! I would highly recommend her to friends and family!"
We responded:
"Thank you for the great review, and thank you for insuring with us! "
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tender licious

February 14, 2025

5  out of  5
rating by tender licious
"Kristina Cook was amazing! She was very knowledgeable...and a sweetheart. She thoroughly walked me through the process, and answered all of my questions. I highly recommend this State Farm agent."
We responded:
"Thank you for the wonderful review! We appreciate your business."
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Renee Shaffer

January 8, 2025

5  out of  5
rating by Renee Shaffer
"What an amazing experience! Earlier in the year they ran me a quote for cheaper than I was paying Progressive, so we switched. It was such an easy process. Then last month our car was stolen!!! Making a claim was so easy and fast. Everyone was so helpful! Payout was fair and very fast! Switching the policy to the new car was also easy and fast. I cannot thank them enough for all of their help in navigating this!!! TEN stars!!!!!"
We responded:
"Thank you for the great review! "
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Michelle Early

January 3, 2025

5  out of  5
rating by Michelle Early
"I have had the best experience with Phil and Kristina. When I had a pipe burst and my son was home alone, Phil stopped over to get my water shut off immediately. He also got me in touch with a contractor to redo my bathroom which was affected, and between both of them and Kristina I really didn't have to do much. Kristina was always available to answer my calls or emails. I really appreciate all their hard work."
We responded:
"Thank you for the awesome review and for being a great client of ours! "
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Mattie N

December 20, 2024

5  out of  5
rating by Mattie N
"So easy to switch insurance! Made it so painless."
We responded:
"Thank you Mattie! We appreciate the opportunity! "
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Shelbi

December 17, 2024

5  out of  5
rating by Shelbi
"Kristina is an absolute angel! Quick to answer any and all questions, comments and concerns I have. Very thorough and down to earth. Highly recommend her for all your insurance needs!"
We responded:
"Thank you so much Shelbi for the great review! Thanks for your business "
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Shahniwaz Labana

November 20, 2024

5  out of  5
rating by Shahniwaz Labana
"Efficient. Answered questions."
We responded:
"Thank you! "
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Andrew mitchell

November 15, 2024

5  out of  5
rating by Andrew mitchell
"The Phillip Cook agency is simply a pleasure to work with. They are always available and always helpful when needed."
We responded:
"Thank you so much for the review, and for your business! "
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Amber

November 7, 2024

5  out of  5
rating by Amber
"I cannot say enough good things about Kristina at State Farm in Milan, MI.
She makes everything SO easy and is very personable and nice. Which is very rare these days, unfortunately. She is top notch and great to work with!! :)"
We responded:
"Thank you so Amber! We'll probably keep her around! "
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nicodemus robinson

October 14, 2024

5  out of  5
rating by nicodemus robinson
"Always very helpful."
We responded:
"Thank you so much! "
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Brandy Logan

October 4, 2024

5  out of  5
rating by Brandy Logan
"Adam was super helpful, and was able to get us a price we could afford."
We responded:
"Great to hear! Thank you Brandy"
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Scott Bailey

September 13, 2024

5  out of  5
rating by Scott Bailey
"I’ve been dealing with Phil and Kristina since they first took over in Milan, both are friendly and professional and have been outstanding to deal with over the years. If you’re looking for a good agent they’ll take care of you like family."
We responded:
"Thank you for your business and the review Scott! "
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Stephanie P

September 4, 2024

5  out of  5
rating by Stephanie P
"Christina was very helpful and gave me all the necessary information for me to make an informed decision about my coverage. She wasn't pushy and she was easy to talk to. I got what I needed and she followed up when she said she would. Highly recommend! (And I saved almost 80 dollars a month by switching!)"
We responded:
"This is great to hear! Thank you so much"
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Shaun Lewis

August 29, 2024

5  out of  5
rating by Shaun Lewis
"Kristina Cook did a excellent job explaining my policy to me, she was a big help thank you."
We responded:
"Thank you for the review Shaun! "